Success in Action: Our Case Studies

The Challenge

Stage Partners had outgrown their Shopify site, and needed a platform that would give them the customization they required for their purchasing process. They worked with their developer to transition to Magento 2.

The new site faced significant hurdles: stability issues from shared hosting, missing critical updates, and an increasingly complex infrastructure. With a rapidly growing business, they needed a partner to improve reliability, scalability, and customer experience.

Client Background

Our client, a leading supplier of specialized tools and equipment for the construction and infrastructure industries, sought to modernize their operations with a Magento 2 eCommerce platform integrated with their Prophet21 ERP system. However, the journey to achieving their goals was far from smooth.

The Challenge

The new Magento 2 website, built by a previous development firm, faced significant issues from the start:

• Unreliable Uptime: The site was attractive but plagued by stability problems, frequently going offline during peak business hours.
• Unfinished Development: Critical features and promised deliverables were left incomplete when the site went live.
• Extended Downtime: After six months of attempts to resolve these issues with their initial firm, the problems persisted, negatively impacting their operations and customer trust.